Shipping Policy

 

Welcome to our Shipping Policy page! Here, we aim to provide you with all the essential information regarding how we handle order processing, shipping, and delivery. We understand that receiving your items promptly and safely is important to you, and we want to ensure you have a smooth experience.

Processing Times

All orders are processed within 5–7 business days. We strive to expedite most orders as much as possible. Please note that orders are not processed, shipped, or delivered on weekends or holidays. In the event of a high volume of orders, processing times may be slightly delayed. If this happens, we will notify you via email to keep you informed.

Shipping Times

  • Domestic Shipping: Estimated delivery time is 7–14 business days.
  • International Shipping: Estimated delivery time is 14–31 business days. Please keep in mind that delivery times may vary depending on customs clearance and the destination country.

Please note: delivery times are estimates and not guaranteed.

Shipping Costs

  • Standard shipping: Free!
  • Express shipping (if available): $4.99
  • International shipping: Free!

Tracking Information

Once your order has shipped, you will receive an email confirmation that includes a tracking number. You can track your package using the "Track My Order" page, and tracking updates will be available as soon as they are provided.

Shipping Restrictions

We are pleased to inform you that we currently ship to all locations. However, please be aware that certain items may have restrictions depending on the shipping destination, such as oversized products or materials that are restricted by customs.

Damaged, Lost, or Delayed Shipments

While we take great care in ensuring your package arrives safely, we are not liable for packages that are lost or damaged during shipping. If your order arrives damaged, we recommend contacting the carrier to file a claim. For missing packages or delayed shipments beyond the estimated timeframe, please reach out to us through the "Contact Us" page, and we will do our best to assist you.

Contact Information

If you have any questions about this Shipping Policy or your order, please feel free to contact us using the "Contact Us" page. We are here to help and ensure your experience is a positive one!